Laya healthcare’s Laura explains what makes it such a great place to work

Laya healthcare has long been known as one of Ireland’s best places to work – regularly topping polls and studies around employee satisfaction.

The Irish health insurance provider offers their team a wide array of benefits and career development opportunities, making it an incredibly desirable choice for new graduates. With flexible working, pension contributions and a focus on wellbeing and development, it’s easy to see why laya healthcare has been voted one of Ireland’s Best Workplaces for the last 10 years as well as one of the best places to work for women three years running.

The great news is they’re currently hiring! There are numerous sales consultant and customer care roles to be filled, which you can learn more about by visiting layahealthcare.ie/workingforlayahealthcare – or even better, pop in to their recruitment open day on June 25th.

There’s no need to make an appointment, as laya healthcare will be opening up their Little Island office to visitors from 10 am-2pm. You’ll have the chance to meet the team and get a sense of what it’s like to work there, tour the office, interview for open roles and potentially walk out as a team member with access to amazing benefits!

Ahead of the big day, we wanted to chat with someone who has first-hand experience of what it’s actually like to work for laya healthcare and Laura Mitchell, an individual sales consultant, was just too happy to oblige. Laura has been with the company for three and a half years, joining the customer care team straight out of college.

“I went to UCC, where I studied Public Health,” says Laura, who is originally from Kerry. “It’s quite relevant, but you don’t necessarily need to start, because you get eight weeks of training when you’re first brought into the company.

“I had previously worked in hospitals on research and clinical trials, but without a medical or nursing degree there’s only so far you can go in that area, so once I heard about laya healthcare I was like yeah, that would be such a nice job ! ”

Since starting at laya healthcare, Laura has availed of the many benefits laya has to offer including flexible working, pension contributions and health insurance. Laura found the company’s culture to be supportive and friendly, “I’ve come into this new team a few months ago and everyone was so friendly,” she says. “The culture is really, really good – everyone is so helpful.

“If you do something wrong, you’ll be shown how to do it right, they’ll just explain it to you – and that’s across all the different departments. It’s a very nice environment. ”

During her time at the company, Laura has had the chance to work in different departments across the company, from customer care to life insurance and sales, where she currently works, and has been encouraged to learn as much as she can about all aspects of laya healthcare’s business in order to develop her own career.

“While I was on the life insurance team I did exams towards becoming a QFA (Qualified Financial Advisor) in life insurance and I’ll hold on to that for the rest of my life,” Laura explains. “I feel like I’m so young that my mind is still changing with what do I want to do, where do I want to go … There are so many different departments within laya healthcare, the choice is so vast with an array of opportunities for internal progression! ” Career development and empowering people to be the best they can be in a professional sense is fundamental to the business.

Fortunately, the management team at laya healthcare is there to support young team members like Laura, to offer guidance and advice through regular check-ins and annual planning meetings to set career goals.

There is also the opportunity to meet and learn from people in different areas of the business, which Laura has found very beneficial, “You can do a day in the life where you go follow someone in a different department, shadowing them, so you can see if it’s something that you would be interested in doing.

“I recently got to shadow a business analyst, which means that the next time a role like that comes around I’ll be ready to go for it. I wouldn’t have had much experience in that before, my degree being a science background, so it’s really fantastic.

“In laya healthcare, I think to sum it all up you are the master of your own success – and you have the support to help you get there.”

To find out more about career opportunities at laya healthcare visit them online at layahealthcare.ie/workingforlayahealthcare and make sure to pop in to the recruitment open day at their Little Island office on June 25th, from 10am to 2pm.

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